Engage your customers with a straight-forward means of logging and tracking their support tickets
Present your customers with a polished ticket logging interface that reflects your business
Manage all your property jobs under one roof
Automate the processing of FOI, DPA, EIR, SAR, PQ, Information Governance & Complaints
The small business cloud helpdesk for customer support
Home // SupportDesk Library // Getting Started – Service Level Management
This area is key to the analysis and reporting of tickets. It is used to categorise tickets in terms of their Type, Priority, and Status.
Click the links to the different topics outlined below to learn more information: