Powerful, quick, simple, ticket logging software. Tailor the way you want to create tickets.
Turn requests into fully audited cases that track Freedom of Information, Subject Access Requests, EIR, Discovery & more.
Help your team to provide quality customer support and use data driven decisions from reports and more.
Manage your whole property portfolio, jobs and keep your engineers on the road.
Simplify the way you chat to your users with HotH Bot.
Features
A small business running powerful service desk solutions
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Will allow you to manage your whole property portfolio, jobs and keep your engineers on the road. Your tool kit will include an engineer mobile app, reactive job logging, property maps, planned preventative maintenance, Job Sheets, Quotes, Invoices and more
Try for freeNo credit card required / Free 30 day trial
Andrea Ashurst, Ascot Services
With House-on-the-Hill Facilities Management Software, you can plan for any circumstance that may affect your business’s infrastructure using Planned Preventative Maintenance, with drill-down calendars showing engineers an overview of upcoming and future jobs.
Record all your properties and their associated assets ready to log jobs against them. Report when Assets are due for renewal, upgrade and testing.
Manage safety and risk assessments associated with work requests and other jobs using custom built forms.
Instantly view in real-time the jobs that are still open, and which Engineer they are assigned to with KPI Monitoring real-time dashboard.
Log those jobs as they come in, set priorities and get an engineer on the case.
Schedule maintenance tasks and view interactive calendars displaying upcoming jobs.
Manage contracts and suppliers associated with the services provided to customers, all through the service desk.
Allow engineers to access the work queue and to get the latest news on their jobs on their mobile.
Allow your customers to log their own reactive jobs saving your team the effort. You might have FAQs or Terms of Business that you want to share through the self-service portal.
Use booking calendars to reserve rooms or equipment to avoid clashes with the ability to invite others.
Join a multitude of customers using House-on-the-Hill to empower your IT service now and into the future.
Try for freeSupport: +44 (0) 161 528 1259
