Managing IT Projects

When IT projects go wrong There will always be risks associated with IT projects, and even the best laid plans

helpdesk software

Common Helpdesk Calls…

And how to deal with them. The helpdesk provides an essential point of contact for your customers to log and

servicedesk security

ServiceDesk Security Success!

SupportDesk has peak performance in penetration test. SupportDesk service management software from House-on-the-Hill has recently undergone extensive penetration testing on

service desk software

New SupportDesk Release – 2018 is here!

SupportDesk 2018 is here! The latest SupportDesk release: SupportDesk 2018, has been made available early this year in order to

House-on-the-Hill is 25!

Happy Birthday to Us! It’s time to celebrate here at House-on-the-Hill as this month it’s our 25th birthday! Since our beginnings

GDPR

GDPR

The ‘Right to be Forgotten’ from the Service Desk As May 25th approaches, we wanted to let you know about how

The Best Customer Experience

Turning a Negative Experience into a Positive. Let’s talk about how to provide the best customer experience for users logging tickets

Free Helpdesk Software Trial

Six Software Trial Sign-Ups in One!

Six SupportDesk Software Trial sign-Ups in one place. Here at House-on-the-Hill, we know our stuff when it comes to service

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