Ancillary Services and Related Charges

Services for Onsite Systems Charge based on…
Remote Connect to: Transfer existing HotH to a new server

  • Full installation of HotH on a new server (including previously installed services)
  • Transfer/re-connection of the database
 Half a day’s work
Remote Connect to: Install a Test System

  • Installation of HotH to a test environment (windows and browser interfaces plus email send)
  • Transfer and connect copy of the live database
 2 hours work
Remote Connect to: Update Test System

  • Update the Test HotH installation to latest HotH
  • Restore a copy of the live database to test database
 1 hours work
Remote Connect to: Update live HotH for software incremental release

(i.e. application patch update)

 1 hours work
Remote Connect to: Provide consultancy for requests beyond the scope of support to cover pre-agreed topics To quote
Relicensing HotH following novation of contract 2 hours work
CSV file import Minimum half day
Rebranding/styling of HotH WebServer To quote
Bespoke Developments to agreed specification Minimum half day

 

Services for Hosted Systems Charge
Creation of Test/Development Site

  • Clone of current live site copied to another box
  • Usage for 12 months
 £600
Update of Test/Development Site

  • Restore of a Database to the test site
 2 hours work
Update of Test/Development Site

  • Application update
 1 hours work

 

Remote Consultancy Rates
Currency Daily Half Daily Hourly
£ 1050 525 150

Notes:

  • For US$ or Euro currency conversions we use XE.com
  • These rates apply for supported systems, 50% surcharge if not on support.

Still haven’t found what you’re looking for? Contact documentation@houseonthehill.com

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