Powerful, quick, simple, ticket logging software. Tailor the way you want to create tickets.
Manage your whole property portfolio, jobs and keep your engineers on the road.
Help your team to provide quality customer support and use data driven decisions from reports and more.
Turn requests into fully audited cases that track Freedom of Information, Subject Access Requests, EIR, Discovery & more.
Making our house your organisation's digital home
Service Management
Integrations
Customisation
Facilities Management
To be a household name in helping organisations exceed customer expectations through
⚡super-charged service delivery ⚡
A small business running powerful service desk solutions
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Read how we helped businesses make our House, their Home
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House-on-the-Hill’s Geolocation functionality automatically updates the location details of Users when they are logged in to the helpdesk portal.
Locate your engineers with up-to-date real time information on location. Assign jobs to relevant engineers based on locality and maximise efficient use of engineer time.
With so many organisations operating across multiple sites, and with Customers hot-desking or working from remote locations, the ability to track the whereabouts of the logged-in Customer makes it easy to direct Engineers to the correct location in order to perform on-site repairs.
Helpdesk Geolocation functionality can also be used for instantly tracking teams of Engineers, as Service Desk Agents can tell who is closest to a Customer requiring attention, or for Facilities Management systems, who is nearest the site that requires building maintenance.
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