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Home // Case Studies
ITSM and CM Service Desk for leading Mobile Phone Distributer
A Hosted Helpdesk for First Choice Homes Oldham Selecting SupportDesk Managing approximately 12,000 homes, First Choice Homes Oldham (FCHO) is a not-for-profit registered provider of...
Concorde IT Group evolve their Customer Service Management with House-on-the-Hill A Scalable System A national IT service and solutions provider that supports over 800 customers in...
2020 Mobile’s SupportDesk for Multiple Business Areas: a Service Desk to Shout About! At the 2020 Mobile headquarters based in Crewe, there is never a...
Accord Group Housing Association bring order to their service management with SupportDesk ITSM and ISO 20000 Just around the corner from West Bromwich Albion Football...
Nando’s order House-on-the-Hill to grill its IT service and facilities management Each morning emailed reminders pop up on a service desk in a restaurant complex...
Help desk solution passes tough tests at International Baccalaureate When any of the 2,000 schools around the world which offer the International Baccalaureate course has...
Newport City Council selects service desk specialists House-on-the-Hill to improve performance and communication Newport City Council was a hive of activity during an unseasonably sunny...
Keeping the drama out of casualty – how a combined team monitors NHS Forth Valley’s IT heartbeat As the National Health Service has changed, so...
SupportDesk FM @ The National Gallery. Picture perfect – How Service Management protects some of the world’s top artworks When it comes to keeping one...
SupportDesk CSM Provides New Incident Log @ World Challenge Jungle logbook spells help for teenage adventurers Nearly all World Challenge’s adventure skills development programmes for...
Mobile ‘phone firm gets right answer for customer support desk software Based just down the road from the world-famous Elstree film studios, it’s no surprise...
Southport College ITSM Tool: SupportDesk ITSM Overcoming IT hurdles on Red Rum’s home turf Three times winner of the Grand National horse steeplechase, Red Rum,...
Housing IT Solutions: SupportDesk ITSM @ Riverside How top housing group opened the door to better IT support It is a happy coincidence that House-on-the-Hill...
ITSM for Education Establishments: ELB Select SupportDesk ITSM. Education authorities prove pass masters in IT Service Management Northern Ireland’s education authorities are giving lessons in...
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