IT Service Management
A versatile service desk solution to help you deliver great IT support, provide self-service tools, all styled to reflect your business.
Free Trial View ITSMHouse-on-the-Hill is here to help you adjust to this new normal. What’s New.
Trusted by many!
Built for your Business.
Solutions provide organisations with a scalable Service Desk for streamlining support processes and pro-actively managing the call lifecycle. Customisable and easy to use, House-on-the-Hill solutions can be hosted or implemented on-site, enabling service desk agents to quickly resolve issues and efficiently manage services across multiple business areas.
Customer Service Management Software
Offer service and support to your Customers with House-on-the-Hill CSM service desk solution
Free Trial View CSMComputer Aided Facilities Management
Keep your organisation well-maintained and productive. Manage Reactive Jobs, SLAs, PPM, Asset, Compliance, Quotes, Contract & Suppliers.
Free Trial View CAFMFOI, Case & Complaints Management Software
Automate the processing of FOI, DPA, EIR, SAR, Information Governance & Complaints with House-on-the-Hill.
Free Trial View FOIHouse Work
Times aren’t perfect but this a perfect time to try House-on-the-Hill. Support your colleagues and customers now with our “Free for 3” month platform. Lighten your load with your own branded Self-Service Portal, Chat and Ticket Automation.
Free Trial
Everything you need from a service desk tool
House-on-the-Hill lets you streamline ITSM workflows, heighten customer satisfaction and proficiently manage assets across all business areas. Loved by organisations worldwide, House-on-the-Hill is the solution for delivering the very best service and support.
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Automated Email
Seamless E-Mail integration with your House-on-the-Hill system
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Asset Management
For the efficient and pro-active management of assets and software licences
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Self-Service Portal
Allow your End-User's to log their own tickets
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CRM
Proactively manage Customer Accounts, Sales Opportunities and Revenue Projections
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Mobile WebApp
Home away from Home! Keep up to date wherever you are with House-on-the-Hill Mobile
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KPI Monitor
A powerful dashboard enabling Managers to monitor Key Performance Indicators in Real-Time
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Drag & Drop Form Designer
Customise ticket logging forms with the drag of a mouse
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Service Dashboards
Make the Service Request process quick, easy and clear
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Outlook Helpdesk Add-in
Create tickets in House-on-the-Hill straight from Outlook 365
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Multi-Language Support
Support Users Across the Globe
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House Chat
Never miss a customer again - reach out instantly with House Chat
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Microsoft Teams
Work as a team - fire tickets into House-on-the-Hill from Microsoft Teams
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