House-on-the-Hill is here to help you adjust to this new normal. What’s New.


Service management software for ITSM, Customer Support, CAFM & Case Management

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Trusted by many!

A home for your support tickets

Hosted with Microsoft Azure

30 day free trial no credit cards

Single tenancy & secure personal SSL certificate

Built for your Business.

Solutions provide organisations with a scalable Service Desk for streamlining support processes and pro-actively managing the call lifecycle. Customisable and easy to use, House-on-the-Hill solutions can be hosted or implemented on-site, enabling service desk agents to quickly resolve issues and efficiently manage services across multiple business areas.

IT Service Management

A versatile service desk solution to help you deliver great IT support, provide self-service tools, all styled to reflect your business.

Free Trial View ITSM

Customer Service Management Software

Offer service and support to your Customers with House-on-the-Hill CSM service desk solution

Free Trial View CSM

Computer Aided Facilities Management

Keep your organisation well-maintained and productive. Manage Reactive Jobs, SLAs, PPM, Asset, Compliance, Quotes, Contract & Suppliers.

Free Trial View CAFM

FOI, Case & Complaints Management Software

Automate the processing of FOI, DPA, EIR, SAR, Information Governance & Complaints with House-on-the-Hill.

Free Trial View FOI

House Work

Times aren’t perfect but this a perfect time to try House-on-the-Hill. Support your colleagues and customers now with our “Free for 3” month platform. Lighten your load with your own branded Self-Service Portal, Chat and Ticket Automation.

Public sector organisation?

House-on-the-Hill ITSM, CAFM and FOI is available on the G-Cloud digital marketplace.

Have a go at House-on-the-Hill

Start your 30 day free personal trial. If you like it, you keep it!