As every system is unique, it is not possible to provide an exact template as to how your categories should be configured. The following are guidelines to assist you when embarking upon the configuration process.

HotH offers the following category options as standard:

Note : If more levels of Categorisation are needed for your HotH system, there is an option of a Super-Type

Categories are managed in HotH’s Service Level Management area via the Settings Cog  > Service Level Management:

The detail screen for all categories share many of the same settings and any differences will be highlighted in the section for that particular category. Any Category can be parented by another, such as Status by Super-Type etc.

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