Meet the team

House-on-the-Hill IT Service Management

A versatile service desk solution to help you deliver great IT support

Incidents, Service Requests & Problem Management

Configuration, SLA, Change & Release Management

CMDB/Asset Management

KPI Real-Time SLA Monitor

Drag and Drop Form & Dashboard Designer

Self-Service Portal (Unlimited End-Users)

Seamless SSO and MS AD/Outlook365/Azure integration

Feedback/Satisfaction Surveys

Free Trial View ITSM

Customer Service Management Software

Support your Customers with House-on-the-Hill CSM service desk solution

SLA Management

Product & Inventory DB

Org, Site & Contact DB

Contract, POs & Invoices

Self-Service Portal (Unlimited Customers)

Job Sheets

CRM

Free Trial View CSM

Computer Aided Facilities Management

All the tools to modernise facilities management all under one roof.

Reactive Work Requests

Planned Preventative Maintenance

Organisation, Site & Contacts DB

Contract Management

Quotes, POs, Invoices

Compliance Forms

Self-Service Portal (Unlimited End-Users)

Bookings & Visitor Management

Free Trial View CAFM

FOI, Case & Complaints Management Software

Automate the processing of FOI, DPA, EIR, SAR, Information Governance & Complaints with House-on-the-Hill.

FOI, EIR, DPA Management

Complaints Management

Information Governance

Contact Database

Letter Generation

Disclosure Log

Info. Request Delegation

Public Submission Form

Free Trial View FOI

Tikkety

The small business cloud helpdesk for customer support

Ticket Logging

Your own unique and branded system

Customer & Contact Database

Product Catalog

Quick Reports

Send Email

KnowledgeBase

Mobile App

Kanban/Workboard

Attach Documents

Free Trial View Tikkety