A versatile service desk solution to help you deliver great IT support
Support your Customers with House-on-the-Hill CSM service desk solution
Software to help keep your properties well maintained and safe
Automate the processing of FOI, DPA, EIR, SAR, Information Governance & Complaints
Home // House Library // Ticket Management
Click the links to the topics outlined below to learn more information:
Ticket LoggingQuick CallsWebGuest Ticket LoggingTicket SummaryClosing a TicketTicket NotesViewsImporting TicketsExporting Tickets
Ticket Logging
Quick Calls
WebGuest Ticket Logging
Ticket Summary
Closing a Ticket
Ticket Notes
Views
Importing Tickets
Exporting Tickets
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