For every other user of SupportDesk you must add a shortcut to SupportDesk on the users desktop.
- Right click on the Desktop and select New > Shortcut.
- Type the location of the SupportDesk installation on the network.
- Click Next, give the shortcut a name, and then click Finish.
- Next, right click on the newly-created shortcut, and choose.
- Ensure that the “Start In” directory is correct – it needs to be the installation directory as shown below.