A versatile service desk solution to help you deliver great IT support
Support your Customers with House-on-the-Hill CSM service desk solution
Software to help keep your properties well maintained and safe
Automate the processing of FOI, DPA, EIR, SAR, Information Governance & Complaints
Home // House Library // FOI & Case Management
Click the links to the topics outlined below to learn more information:
Getting Started ChecklistFOI OverviewFOI ManagementWorking DaysStatus/Stage Codes (Workflow)Outcome CodesExemption CodesDeadline CodesPrinting LettersSending EmailsRequest Information from other DepartmentsTypical FOI Scenarios
Getting Started Checklist
FOI Overview
FOI Management
Working Days
Status/Stage Codes (Workflow)
Outcome Codes
Exemption Codes
Deadline Codes
Printing Letters
Sending Emails
Request Information from other Departments
Typical FOI Scenarios
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