House-on-the-Hill
Home
Getting Started
Company Configuration
Folders
Organisations, Customers & Contacts
Products, Assets & Service Portfolio
Logins & System Access
Service Level Management
Forms & Dashboards
Email Integration
Ticket Management
Ticket Logging
QuickTickets
Self-Service Portal
Ticket Summary
Closing, Archiving & Deleting Tickets
Ticket Notes
Tasks (Activities)
In The Loop
Views
Advanced Ticket Features
Tags
Canned Responses
Your Company
Customers, Contacts, Products & Assets
Service Portfolio
Reports
Knowledge Base
Importing/Exporting Data
Archiving/Deleting Records
Customising HotH
Your Company Settings
Data Housekeeping
Logins
Service Level Management
Folders
Fields & Extra Fields
Forms
Dashboards
Function Specific Forms
Mobile Forms & Dashboards
Email Settings
Problem Management
Change Management
Apps & Extensions
Workflow Engine/Escalation Overview
Finance
Customer Relationship Management
BOMGAR Remote Support
Audit, Discovery, and Software Licence Manager
Skype for Business
Chat
Document Manager
Microsoft Teams Integration – HothBot Overview
Integrating HotH with Active Directory – User Setup
Integrating HotH with Azure Active Directory – Email Setup
Solutions
ITSM
CAFM
FOI & Case Management
CSM
DiscoveryControl
Support Services
Support Services and Data Privacy
Ancillary Services and Related Charges
Support Service Definition
API
On-Site Technical
Installation Prerequisites
Windows Client Setup Guide
Updating HotH
Migrating HotH
Test Environment Setup
Technical Setup Guide
Chat Installation Guide
Configuring LDAP Interface
Release Notes
2023 Release Notes
2022 Release Notes
Product Roadmap
Contact House-on-the-Hill
Get Started for Free
2021 Release Notes
Want help choosing the solution right for you?
Get in touch and help will be on its way
×