Sending & Receiving Emails

Documentation

The Email option of HotH has two key areas:

  1. The automatic sending of emails at different points and actions along the life-cycle of a Ticket.
  2. The creation of Tickets from emails read from one or more mailboxes.

The Email setup steps also differ between On-Site and Hosted systems, click on the links below to learn more about Email setup on the relevant system:

On-Site Systems Email Integration

Hosted Systems Email Integration

Next

Maximize Your Organisation’s Impact

HOTH is committed to helping charities and non-profits achieve more with less by providing a powerful platform for IT and compliance management.

Asset 3@4x-8

Making service simple—smarter, faster, together.
Hoth empowers teams to deliver smarter services across IT, Customer Support, Facilities, Governance, and Enterprise Management. Our flexible, AI-supported platform streamlines operations, boosts collaboration, and ensures compliance—making it easy to support your people, processes, and priorities.

Follow Us

Email: info@houseonthehill.com
Phone: +44 161 520 0222

(C) Copyright 2025. All Rights Reserved. House on the Hill. Designed and Developed by Kode88