Maintained in “Categories”. Deadline codes can be set against a request – these do not directly set the Action Dates but are required to set the “working day/week”). They are defaulted by each of the Case Types to the appropriate value. For FOI processing they can be used to record the extension granted after a Public Interest Extension.
| Code | Parent | Note |
| FOI Standard 20 Days | FOI | Default setting for FOI Cases. Applies the standard working calendar. Which should be set with start time of 00:00 and Stop time of 23:59 |
| Between 6 and 10 working days | FOI | |
| Between 11 and 15 working days | FOI | |
| Between 16 and 20 working days | FOI | |
| Between 21 and 30 working days. | FOI | |
| Between 31 and 40 working days. | FOI | |
| More than 40 working days | FOI | |
| DP 30 Days Standard | DP | Default setting for DP Cases. Sets target to be end of 30 days. **Sets the working clock to be 7 days a week 24*7 |
| DP 3 Months Complex | DP | Sets target to be end of 3 months. **Sets the working clock to be 7 days a week 24*7 |
| EIR 20 Days | EIR | Default setting for EIR Cases. Applies the standard working calendar. |
| 1.Urgent | Complaint | Standard working calendar applies. Sets target times for Complaints. 1,5,10 Days |
| 2. Medium | Complaint | Sets target times for Complaints. 1,10,15 Days |
| 3. Low | Complaint | Sets target times for Complaints. 1,15,20 Days |
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