Company

House-on-the-Hill: a Ltd. UK based Software Company with 20+ years of experience

A Ltd. UK based software company established in 1993, House-on-the-Hill Software imparts extensive and comprehensive experience in the development, consultancy and training of the company’s Enterprise Service Management and Service Desk software tool: SupportDesk. Used within businesses of all sizes and sectors spanning over 40 countries, SupportDesk enables the provision of efficient, top-quality support, and excellent customer service.

Customisable, cost-effective and easy to use, SupportDesk can be hosted in the Cloud or implemented on-premise, enabling service desk agents to quickly resolve issues and competently manage services across multiple business areas.
Available in a variety of preconfigured solutions including IT Service Management, Customer Service & Support, Freedom of Information Management and more, SupportDesk is built using a modular-based architecture and has the flexibility to meet all configuration requirements. The solutions can be combined into a multifunctional, enterprise level service desk or configured to create a specialist environment designed specifically to suit your needs.

We’re specialists in providing highly configurable service desk software systems for any size of organisation, on time, in budget and uniquely tailored to your needs.

Why House-On-The-Hill Software?

With over 20 years in the business of delivering projects for large corporate entities in both the public and private sector, we have a proven track record in improving technicians’ performance by reducing time spent on administration, giving improved visualisation of targets and streamlining workflows for intuitive use. Our customers are important to us and we pride ourselves on the individual care and attention that we provide. We have long-standing relationships with our customers who appreciate our prompt and friendly support. SupportDesk has the flexibility to accommodate a variety of working practices and we have experienced consultants to assist or drive forward any project.

 

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