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IT Service Management (ITSM / ITIL)

Powerful, quick, simple, ticket logging software. Tailor the way you want to create tickets.

Computer Aided Facilities Management (CAFM)

Manage your whole property portfolio, jobs and keep your engineers on the road.

Customer Service Desk Management (CSM)

Help your team to provide quality customer support and use data driven decisions from reports and more.

FOI & SAR Case Management Software

Turn requests into fully audited cases that track Freedom of Information, Subject Access Requests, EIR, Discovery & more.

Enterprise Service Management (ESM)

Making our house your organisation's digital home
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Roadmap

To be a household name in helping organisations exceed customer expectations through
​⚡super-charged service delivery ⚡

About House-on-the-Hill

A small business running powerful service desk solutions

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Logging into HotH - houseonthehill.com Product Documentation

Logging into HotH

Login Details Tab

On this screen you can see the current version of HotH that you are running, along with a summary of all your purchased options. If it is the first time you have ever logged in to HotH, then the first login and password you use will be added into the system as a Supervisor-level user.

login details tab

SQL Settings Tab

The SQL Settings tab lets you specify the name of the DSN you created previously (it defaults to HouseOnTheHill) and you also need to enter your database username and password on this screen. The password is stored for future use by HotH, but is encrypted on the local machine.

sql settings tab

Still haven’t found what you’re looking for? Contact documentation@houseonthehill.com

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