Maintained in “Categories”. These are optional codes and can be set on Case closure. They can be used for Case analysis.
| Outcome Code | Used for Case Type |
| FOI-Granted in full | FOI |
| FOI-Advised and assisted | FOI |
| FOI-Refused – Information not held | FOI |
| FOI-Refused – Vexatious request | FOI |
| FOI-Refused – Repeated request | FOI |
| FOI-Refused – Exceeded cost limit | FOI |
| FOI-Refused part of request | FOI |
| FOI-Refused total request | FOI |
| FOI-Refused – neither confirmed or denied having the information | FOI |
| FOI-Refused. No Clarification | FOI |
| Complaint upheld | Complaints |
| Complaint upheld – compensation | Complaints |
| EIR-Denied no clarification | EIR |
| EIR-Supplied in Full | EIR |
| EIR-Denied | EIR |
| EIR-Information not held | EIR |
| DP-Part Supplied | DP |
| DP-No information held | DP |
| DP-Supplied Completely | DP |
| DP-No Fee received | DP |
| DP-No Consent | DP |
| DP-No ID | DP |
| DP-Denied | DP |
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