Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

House-on-the-Hill Logo
Pricing

Competitive and feature packed

Available in the Cloud or On-Site
Prices based on annual billing

Core Features Feature Price ITSM CSM CAFM FOI
Ticket Logging -
Ticket Notes and History -
Ticket Sub-Tasks -
Quick Ticket Templates -
Types, Sub-Types, Priorities, Statuses, Analysis etc. -
Customizable Mobile Web App -
Customer Database -
Contact Database -
Product Database -
Inventory/Asset Database -
Knowledgebase -
Branded Customer Self-Service Portal -
Create Custom Views -
Workflow Designer -
Attach Documents -
Create Unlimited Custom Fields -
Mandatory / Readonly Fields -
Drag & Drop Form and Dashboard Designer -
Customer Portal Branding -
Dashboard Noticeboard/News Feed -
Theme Designer -
Timeline -
Kanban / Workboards -
Wallboard -
MS/AD LDAP Connector & Outlook/Azure SSO -
SLA Management 3rd Party Monitoring -
Customer Satisfaction Feedback Surveys & Emojis -
Drag & Drop File Import -
Software Support (Telephone, Email) Inc with 5 or more agents or £950 py
Microsoft Teams Integration £1250 py Add-On Add-On Add-On Add-On
Visitor Management £950 py Add-On Add-On Add-On Add-On
Resource / Amenity Booking £950 py Add-On Add-On Add-On Add-On
Platform Service
Opt-in-Opt out Subscription -
Microsoft Azure Platform -
Daily Backup (x3) -
Software Asset Management £1250 py
PC/Server Software & Hardware Auditing - Add-On Add-On Add-On Add-On
SNMP Discovery - Add-On Add-On Add-On Add-On
Software Licence Manager - Add-On Add-On Add-On Add-On
Email
Reports
Default set of prebuilt Reports -
Create Reports & Add to Dashboards -
Schedule pdf/csv Reports via Email -
RAG Reporting -
Drilldown -
Report on any data in SupportDesk -
KPI Monitor with Autorefresh -
ITSM Configuration £1,850 py Add-On Add-On Add-On
Incident Management - Add-On Add-On Add-On
Problem Management - Add-On Add-On Add-On
Change Management - Add-On Add-On Add-On
Service Request Management - Add-On Add-On Add-On
Release Management - Add-On Add-On Add-On
Enterprise Multi-Dept ServiceDesk £1,850 py Add-On Add-On Add-On Add-On
CAFM Service Desk - Add-On Add-On Add-On
HR Service Desk - Add-On Add-On Add-On Add-On
Finance Service Desk - Add-On Add-On Add-On Add-On
CAFM £950 py Add-On Add-On Add-On
Planned Preventative Management - Add-On Add-On Add-On
Reactive Job Logging - Add-On Add-On Add-On
Mobile Signature Job Sign-Off - Add-On Add-On Add-On
Engineer Job Notification - Add-On Add-On Add-On
Engineer Location Map - Add-On Add-On Add-On
Unlimited Engineer/Contractor 3rd Party Access Portal (Desktop & Mobile) £650 py Add-On Add-On Add-On Add-On
Finance £650 py Add-On Add-On Add-On
Suppliers - Add-On Add-On Add-On
Contract Management - Add-On Add-On Add-On
Purchase Orders - Add-On Add-On Add-On
Quotes - Add-On Add-On Add-On
CRM £950 py Add-On Add-On Add-On
Contact Profiling - Add-On
Marketing Campaigns - Add-On
Opportunity Management - Add-On
Case,Complaints & FOI Management £950 py Add-On Add-On Add-On
Public Facing Form Submissing - Add-On Add-On Add-On
Access from customer website - Add-On Add-On Add-On
Paperless Progression - Add-On Add-On Add-On
Deadline Alerts - Add-On Add-On Add-On
Full Disclosure Log - Add-On Add-On Add-On
Request Delegation - Add-On Add-On Add-On
Case Reports - Add-On Add-On Add-On
Pre-Built Letter Templates - Add-On Add-On Add-On
Information Governance £150 pm Add-On Add-On Add-On Add-On
Record of Processing Activities (RoPA) £150 pm Add-On Add-On Add-On Add-On
Unlimited Departmental Data Requesters £950 py Add-On Add-On Add-On Add-On
Integrations, API's and Connectors
SCCM, Lansweeper, Certero, Snow, Altiris Connectors £650 py Add-On Add-On Add-On Add-On
Microsoft Teams Ticket Creation £1250 py Add-On Add-On Add-On Add-On
Twitter £950 py Add-On Add-On Add-On Add-On
Jira £950 py Add-On Add-On Add-On Add-On
CSV Import / Export -
Slack Ticket Creation £950 py Add-On Add-On Add-On Add-On
Xero Integration £950 py Add-On Add-On Add-On Add-On
Report JSON Api £950 py Add-On Add-On Add-On Add-On
Bomgar Remote Session Launch Button £950 py Add-On Add-On Add-On Add-On
Skype for Business £950 py Add-On Add-On Add-On Add-On
Advanced Features
Document Management £950 py Add-On Add-On Add-On Add-On
Multi-Domain Support £950 py Add-On Add-On Add-On Add-On
Telephony Agent £950 py Add-On Add-On Add-On Add-On
Powershell Integration £950 py Add-On Add-On Add-On Add-On
IP Whitelisting -
Sandbox Environment £950 py Add-On Add-On Add-On Add-On
Onsite Synchronised Backup £1,950 py Add-On Add-On Add-On Add-On
Dark Mode - Add-On Add-On Add-On Add-On
Advanced UI Developer -
Custom Keyboard Shortcuts -