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Start your free trialPowerful, quick, simple, ticket logging software. Tailor the way you want to create tickets.
Manage your whole property portfolio, jobs and keep your engineers on the road.
Help your team to provide quality customer support and use data driven decisions from reports and more.
Turn requests into fully audited cases that track Freedom of Information, Subject Access Requests, EIR, Discovery & more.
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Take advantage of our integrations and offer more to your customers.
Start your free trialJira integration allows calls raised in House-on-the-Hill to be automatically pushed to a nominated Jira system and thereafter the status of the two calls can be synchronised.
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Keep the remote support process within the Incident Management workflow by giving Agents the option to generate a BeyondTrust session directly from an Incident.
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Log and control the lifecycle of the Tickets with HotH Xero integration.
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Be ready for your customers with Telephony Integration. Automatically detect which customer is calling and have a call automatically launched and populated with their details before they even start to speak.
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With a few clicks of a button, create a ticket with relevant fields auto-populated within the system to increase productivity and efficiency.
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By simply entering a search string into the system control settings House-on-the-Hill’s Twitter Helpdesk Integration will now offer the results from Twitter in a view on the service desk.
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Increase the visibility of your network, reduce the cost of IT operations & take control of technology assets with House-on-the-Hill’s Lansweeper integration.
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Increase the visibility of your network, reduce the cost of IT operations & take control of technology assets with SupportDesk’s Microsoft SCCM integration: integration with with Microsoft System Centre Configuration Manager.
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