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IT Service Management (ITSM / ITIL)
Powerful, quick, simple, ticket logging software. Tailor the way you want to create tickets.
Computer Aided Facilities Management (CAFM)
Manage your whole property portfolio, jobs and keep your engineers on the road.
Customer Service Desk Management (CSM)
Help your team to provide quality customer support and use data driven decisions from reports and more.
FOI & SAR Case Management Software
Turn requests into fully audited cases that track Freedom of Information, Subject Access Requests, EIR, Discovery & more.
Enterprise Service Management (ESM)
Making our house your organisation's digital home
In the Loop
Self Service Portal
Ticket Templates
Mobile Service Desk
Notes and Audit Trail
Activities / Sub-Tasks
Asset and Software Licence Management
Financial Management
Service Portfolio Management
Customer Relationship Management
Customer Satisfaction Survey Tool
Canned Responses
Service Management
HotHBot (Microsoft Teams)
Lansweeper
Jira
Xero
3CX Integration
Email Integration
Remote Desktop Support
LDAP Integration
Microsoft SCCM Integration
Telephony Integration
Intune
Integrations
Drag and Drop Call Form Builder
Drag and Drop Dashboard Builder
Customer Portal Branding
Workflow Engine
HotH Professional Services & Technical Advisors
Customisation
Mobile Service Desk
Planned Preventative Maintenance
Resource Booking software
Geolocation
Facilities Management
Roadmap
To be a household name in helping organisations exceed customer expectations through
⚡super-charged service delivery ⚡
About House-on-the-Hill
A small business running powerful service desk solutions
Customer Testimonials
Dont just take our word for it, see what our customers say
Blog
Keep up to date with all that we do at HotH
Customer Case Studies
Read how we helped businesses make our House, their Home
Contact House-on-the-Hill
Need help? Want a demo? Questions on our pricing? Get in touch, were ready to help
Careers
Interested in joining the HotH team?
Social Values
We are proud to support charities, fund-raising events and work experience programs