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Powerful, quick, simple, ticket logging software. Tailor the way you want to create tickets.
Manage your whole property portfolio, jobs and keep your engineers on the road.
Help your team to provide quality customer support and use data driven decisions from reports and more.
Turn requests into fully audited cases that track Freedom of Information, Subject Access Requests, EIR, Discovery & more.
Making our house your organisation's digital home
Service Management
Integrations
Customisation
Facilities Management
To be a household name in helping organisations exceed customer expectations through
⚡super-charged service delivery ⚡
A small business running powerful service desk solutions
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Read how we helped businesses make our House, their Home
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We are proud to support charities, fund-raising events and work experience programs
What’s in a name? People often ask, ‘House-on-the-Hill – where did that name come from?’. Well, back in 1993 when the company was started and the first release of House-on-the-Hill was ready to launch, the directors lived in a house on the top of a very steep hill. The name struck a chord whilst watching ‘Little House on the Prairie’ with the kids and musing about names.
The business has since grown and relocated but retains its family vibe. Our team support each other in what they do so that we all deliver our very best to clients.
And we see our clients as part of our extended family, so we look after you too! Whether you use House-on-the-Hill as part of a large corporation delivering IT Service Management or Computer Aided Facilities Management or you have a small Customer Support Service-Desk or FOI. You are all important to us. House-on-the-Hill is our baby – we want it to behave well.
Our House is your home – you can keep coming back to us and tell us what you want. We are always keen to enable that through continuous software development and the introduction of features that allows the system to be sufficiently flexible to do just what you are after.
We also have a thought for those with no home to go to and actively support charities for the homeless in the UK and sponsor children through World Vision.
In 2020 we supported some new charities! We were inspired by Marcus Rashford and the FareShare mission to feed families across the UK. We also supported Operation Oscar! Oscar is a 6 year local fan of our beloved West Didsbury and Chorlton and is raising money for a life changing operation. He has now reached his target!
House-on-the-Hill – we are family!