Make a House a Home

March 31, 2020

Blog

Get by with a little help…

We are all trying to adjust to a new way of life and accept it as our new normal as we combat the threat of Covid-19 and its inherent uncertainty.

One thing that hasn’t changed is that House-on-the-Hill is still here and ready to help you out. For us, it is business as usual, even if the situation is unusual!

We are all working from home but able to help you out if you are stuck. We always do our utmost to give you best value from the support service and these strange times make no difference; we are dedicated to making sure that you get the most from your SupportDesk system and that it is operating smoothly. You can get in touch by phone, email or logging in to the customer support portal.

If you are reading this and need service desk software now, then you can easily start your free trial from the appropriate Solution page. Systems are configured out of the box and ready to roll and might be just the ticket to help you through the current challenges we are all facing. Talk to us if you need your trial to be extended.

Contact Us

Telephone: +44 (0) 161 449 7057

Email: support@houseonthehill.com

Customer Support Login: https://support.houseonthehill.com/supisacs.dll

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Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

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HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

‘The new system seems to be working really well for us and we’re enjoying it!’

Mitchell WatersICT Servicedesk Administrator – South Yorkshire Fire & Rescue

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

‘The new system seems to be working really well for us and we’re enjoying it!’

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“There are lots of ticket management systems out there, but the customer service that we receive is outstanding, nothing is too much trouble, no question is too silly to ask, and the system does everything you would want it do. It’s a good price in a competitive market with exceptional customer service.”

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