HotH Teams Bot, the quick and easy way to create tickets

April 23, 2021

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Turn your conversations into Tickets with HotH Teams Bot

Over the last 12 months MS Teams has been an essential tool for home working.
Collaborations, consultancy, and catch-ups – it sees it all! Quicker than an email and more engaging, for many of us the Teams platform has become our meeting room, our lunch table, and our classroom.
This change in working accelerated our development of the HotH Teams Bot, which we are pleased to announce as our first product for 2021!

Teams bot screenshot

Speed up the way you create tickets

With our Microsoft Teams Bot integration, you can chat with your team and create tickets simultaneously with just a few clicks. With auto populated fields, live notifications and SSO compatibility, HotH Teams Bot is the smarter, quicker way to log tickets. We love it, and we are sure you will too.

For more tips and hints follow us on Twitter and LinkedIn.

We also have Spotify, if you are interested in what the HotH team are listening to this month!


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Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

‘The new system seems to be working really well for us and we’re enjoying it!’

Mitchell WatersICT Servicedesk Administrator – South Yorkshire Fire & Rescue

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

‘The new system seems to be working really well for us and we’re enjoying it!’

Mitchell WatersICT Servicedesk Administrator – South Yorkshire Fire & Rescue

“There are lots of ticket management systems out there, but the customer service that we receive is outstanding, nothing is too much trouble, no question is too silly to ask, and the system does everything you would want it do. It’s a good price in a competitive market with exceptional customer service.”

Read the Epping Forest Case Study

Paula TredgettEpping Forest