At Home with
House-on-the-Hill

What’s in a name? People often ask, ‘House-on-the-Hill – where did that name come from?’. Well, back in 1993 when the company was started and the first release of House-on-the-Hill was ready to launch, the directors lived in a house on the top of a very steep hill. The name struck a chord whilst watching ‘Little House on the Prairie’ with the kids and musing about names. 

The business has since grown and relocated but retains its family vibe. Our team support each other in what they do so that we all deliver our very best to clients. 

And we see our clients as part of our extended family, so we look after you too! Whether you use House-on-the-Hill as part of a large corporation delivering IT Service Management or Computer Aided Facilities Management or you have a small Customer Support Service-Desk or FOI. You are all important to us. House-on-the-Hill is our baby – we want it to behave well. 

Our House is your home – you can keep coming back to us and tell us what you want. We are always keen to enable that through continuous software development and the introduction of features that allows the system to be sufficiently flexible to do just what you are after. 

We also have a thought for those with no home to go to and actively support charities for the homeless in the UK and sponsor children through World Vision. 

In 2020 we supported some new charities! We were inspired by Marcus Rashford and the FareShare mission to feed families across the UK. We also supported Operation Oscar! Oscar is a 6 year local fan of our beloved West Didsbury and Chorlton and is raising money for a life changing operation. He has now reached his target!

House-on-the-Hill – we are family! 

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Picture of the House-on-the-Hill Team

HotH is laser focussed on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart Williams
Head of Operations
FourNet

HotH is laser focussed on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart Williams
Head of Operations
FourNet

‘The new system seems to be working really well for us and we’re enjoying it!’

Mitchell Waters
ICT Servicedesk Administrator
South Yorkshire Fire & Rescue

HotH is laser focussed on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart Williams
Head of Operations
FourNet

‘The new system seems to be working really well for us and we’re enjoying it!’

Mitchell Waters
ICT Servicedesk Administrator
South Yorkshire Fire & Rescue

“There are lots of ticket management systems out there, but the customer service that we receive is outstanding, nothing is too much trouble, not question is too silly to ask, and the system does everything you would want it do. It’s a good price in a competitive market with exceptional customer service.”

Read the Epping Forest Case Study

Paula Tredgett
Epping Forest

HotH is laser focussed on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart Williams
Head of Operations
FourNet

‘The new system seems to be working really well for us and we’re enjoying it!’

Mitchell Waters
ICT Servicedesk Administrator
South Yorkshire Fire & Rescue

“There are lots of ticket management systems out there, but the customer service that we receive is outstanding, nothing is too much trouble, not question is too silly to ask, and the system does everything you would want it do. It’s a good price in a competitive market with exceptional customer service.”

Read the Epping Forest Case Study

Paula Tredgett
Epping Forest

“HotH’s knowledge is excellent and their ability to find solutions to even the most complicated requirements is second to none. I would recommend their services to anyone looking for a bespoke, fully functional and user-friendly service management software provider”

Read the Ascot Case Study

Andrea Ashurst
Ascot Services