Business Areas

• Complaints Management
• Customer Service and Support
• Facilities Management
• Freedom of Information Management
• Human Resource Management
• IT Service Management
• Managed Service Providers

Feature Tags

• KPI Monitor
• CRM
• helpdesk dashboard
• PC Auditor
• service desk reports
• service desk processes
• Multi-Language support
• Service Desk email
• Helpdesk newsfeed
• Customer Portal Branding
• pc auditing software
• web helpdesk portal
• customer satisfaction survey tool
• online timesheets and expenses
• resource booking software
• planned preventative maintenance software
• drag and drop form builder
• help desk notes
• workflow engine
• enterprise service desk
• enterprise service management
• financial management software
• service desk
• Social Media
• Jira
• LDAP Integration
• On-Site
• Integration
• software licence manager
• Asset Management
• Self Service
• drag and drop
• email integration
• mobile service desk
• On-Demand
• knowledge base for known errors
• customer portal
• GDPR
• GDPR Service Desk
• supportdesk in retail
• SITS15
• QuickCalls
• retail service desk
• SaaS
• service desk and it support show