Business Areas

• Complaints Management
• Customer Service and Support
• Facilities Management
• Freedom of Information Management
• Human Resource Management
• IT Service Management
• Managed Service Providers

Feature Tags

• planned preventative maintenance software
• PC Auditor
• Service Desk email
• Helpdesk newsfeed
• Customer Portal Branding
• service desk processes
• service desk reports
• KPI Monitor
• CRM
• helpdesk dashboard
• pc auditing software
• financial management software
• web helpdesk portal
• workflow engine
• enterprise service desk
• enterprise service management
• help desk notes
• drag and drop form builder
• customer satisfaction survey tool
• online timesheets and expenses
• resource booking software
• Multi-Language support
• service desk
• Self Service
• software licence manager
• On-Site
• Social Media
• Integration
• Jira
• LDAP Integration
• Asset Management
• SITS15
• email integration
• customer portal
• mobile service desk
• drag and drop
• GDPR
• knowledge base for known errors
• supportdesk in retail
• QuickCalls
• GDPR Service Desk
• On-Demand
• retail service desk
• SaaS
• service desk and it support show