Business Areas

• Complaints Management
• Customer Service and Support
• Facilities Management
• Freedom of Information Management
• Human Resource Management
• IT Service Management
• Managed Service Providers

Feature Tags

• help desk activities
• web helpdesk portal
• Helpdesk newsfeed
• Customer Portal Branding
• service desk processes
• KPI Monitor
• CRM
• helpdesk dashboard
• PC Auditor
• pc auditing software
• workflow engine
• Multi-Language support
• enterprise service desk
• enterprise service management
• help desk notes
• drag and drop form builder
• customer satisfaction survey tool
• online timesheets and expenses
• resource booking software
• knowledge base for known errors
• planned preventative maintenance software
• Service Desk email
• financial management software
• Asset Management
• Self Service
• software licence manager
• On-Site
• Social Media
• Integration
• Jira
• LDAP Integration
• service desk
• GDPR
• email integration
• customer portal
• mobile service desk
• drag and drop
• GDPR Service Desk
• supportdesk in retail
• QuickCalls
• SITS15
• On-Demand
• retail service desk
• SaaS
• service desk and it support show