Case Study

Adventuring with Confidence, Powered by Hoth When teenage adventurers travel to remote corners of the globe, World Challenge ensures they’re backed by a world-class incident management system. Since 2007, Hoth’s Customer Support Management (CSM) has been the backbone of their

Merging ITSM for Modern Local Government When Broadland and South Norfolk Councils merged their operations in 2018, they saw an opportunity to unify their IT service desks under one powerful solution. Broadland had already used an on-premise version of Hoth

Hoth: Supporting Healthcare with Seamless Service Desk Operations Salisbury NHS Foundation Trust is a major healthcare provider in the UK, committed to delivering exceptional patient care supported by robust IT services. Since 2010, the Trust has partnered with Hoth to

Rapid deployment and seamless integration with case management North West Leicestershire District Council has been a valued Hoth customer since 2015. In 2021, they expanded their system to include the Case Management solution, focusing on FOI, EIR, SAR—and more recently,

Seamless cloud migration for an enhanced user experience Hoth and Newbury Building Society (NBS) have shared a long-standing partnership since 2007. When NBS chose to migrate to the Hoth Cloud Platform, the transition was executed smoothly—over a single weekend and

Delivering excellence in Central Government support FourNet, a trusted provider to several major Central Government departments, operates a dedicated business unit from Central London. As part of their toolkit, Hoth plays a pivotal role in helping them deliver tailored service