Case Study

Surrey Heath Borough Council Surrey Heath Borough Council is the local authority responsible for providing services and governance within the borough of Surrey Heath, located in north-west Surrey, England. Based at Surrey Heath House in Camberley, the council manages a

Adventuring with Confidence, Powered by Hoth When teenage adventurers travel to remote corners of the globe, World Challenge ensures they’re backed by a world-class incident management system. Since 2007, Hoth’s Customer Support Management (CSM) has been the backbone of their

Hoth: Supporting Healthcare with Seamless Service Desk Operations Salisbury NHS Foundation Trust is a major healthcare provider in the UK, committed to delivering exceptional patient care supported by robust IT services. Since 2010, the Trust has partnered with Hoth to

Rapid deployment and seamless integration with case management North West Leicestershire District Council has been a valued Hoth customer since 2015. In 2021, they expanded their system to include the Case Management solution, focusing on FOI, EIR, SAR—and more recently,

Seamless cloud migration for an enhanced user experience Hoth and Newbury Building Society (NBS) have shared a long-standing partnership since 2007. When NBS chose to migrate to the Hoth Cloud Platform, the transition was executed smoothly—over a single weekend and

Delivering excellence in Central Government support FourNet, a trusted provider to several major Central Government departments, operates a dedicated business unit from Central London. As part of their toolkit, Hoth plays a pivotal role in helping them deliver tailored service