Simplify Your DSAR Workflow: The Key To Streamlined Data Privacy Compliance

A company’s ability to efficiently handle Data Subject Access Requests (DSARs) has become crucial in an increasingly data-driven world. The Data Request Management module, as offered by Hoth, provides a robust solution for managing these requests seamlessly. Here’s how: Understanding

Achieving Excellence In Service Delivery Through ESM Best Practices

Enterprise Service Management (ESM) software is pivotal for enhancing service delivery across various business functions. Integrating ESM software leads to improved visibility, better resource allocation, and enhanced collaboration across departments. The streamlined processes and automation capabilities provided by ESM software

Reflections on a Fantastic Week at SITS 2025

What an incredible few days we had at the SITS (Service Desk & IT Support Show) event at ExCeL London last week! The energy across the exhibition hall was electric, and we couldn’t be prouder of how our Hoth team

Introducing Hoth: A New Name for the Next Era of Service Management

After more than 30 years as Houseonthehill.com, we’re evolving — with a bold new brand and an even stronger commitment to innovation, AI, and support you can trust. For over three decades, Houseonthehill.com has been a trusted name in service

GDPR in IT Service Management

What is GDPR? Regulatory Compliance is a concern for businesses worldwide. The purpose of the General Data Protection Regulation (GDPR) is to safeguard individuals’ privacy rights and regulate the handling of personal data. While compliance extends across various facets of an organisation,

How to Achieve GDPR Compliance: Insights and Solutions

Complying with the General Data Protection Regulation (GDPR) The General Data Protection Regulation (GDPR) has set a high standard for data protection and privacy within the EU. Compliance with GDPR is crucial for businesses to avoid hefty fines and maintain

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