15 Sep
Work more efficiently, securely, and confidently with Hoth and Lansweeper
The Power of Lansweeper + Hoth As organisations evolve, IT has the chance to move beyond firefighting and become the driver of smarter, faster, and more resilient services. But that opportunity often comes with challenges: delivering reliable services at speed,
10 Sep
New ICO Rules on Data Protection Complaints: Are You Ready?
The clock is ticking. From late 2025, it will be a legal requirement for all organisations to have a documented process in place for handling data protection complaints. The UK Information Commissioner’s Office (ICO) new guidance makes it clear: this
02 Sep
Stop Saying ‘We’ve Always Done It This Way’: How to Make Change That Actually Sticks
The Real Barrier to Service Desk Progress Modernising your service desk isn’t just about upgrading tools — it’s about upgrading mindsets. For many teams, the biggest blocker to progress isn’t budget or time. It’s the phrase: “We’ve always done it
18 Jun
The Future of ITSM: Shaping the Digital Landscape
IT Service Management (ITSM) has become the backbone of organisations striving for operational excellence. As businesses increasingly embrace digital transformation, the future of ITSM is poised for a revolution that will redefine how IT services are delivered and managed. Let’s
16 Jun
Governance, Risk, and Compliance (GRC) in 2025: Embracing Technology for Enhanced Oversight
As businesses enter 2025, the trifecta of governance, risk, and compliance (GRC) remains pivotal to maintaining operational integrity, ensuring regulatory adherence, and safeguarding stakeholder trust. With evolving regulatory frameworks and increasing digital threats, organisations are turning to innovative solutions to
13 Jun
Effective Customer Issue Resolution: A Guide to CSM Excellence
Swift and efficient issue resolution has become a hallmark of excellent Customer Service Management (CSM). To achieve this, businesses need to adopt a multi-faceted approach that leverages the right tools and strategies. Here’s a comprehensive guide to mastering customer issue
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Hoth empowers teams to deliver smarter services across IT, Customer Support, Facilities, Governance, and Enterprise Management. Our flexible, AI-supported platform streamlines operations, boosts collaboration, and ensures compliance—making it easy to support your people, processes, and priorities.
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