Maintaining accurate asset records within configuration management databases (CMDBS) is one of the most common challenges organisations face today. The need for real-time asset intelligence has never been more important, with many operational and compliance risks attached to doing these processes manually.

The way it has always been done

For many organisations, records have always been kept manually through spreadsheets and checklists. This was always seen as the foolproof way of doing things; they could rely on the accuracy of the information because they typed it or checked it themselves. But when everyone in the organisation adopts this method, this leads to static, incomplete and often conflicting data sources. What they are left with is no single source of reliable truth for IT assets.

Fill the Gaps of Potential Pitfalls

The need to double-check the accuracy and fill the gaps left by incomplete data ultimately leads to longer ticket resolution times and inefficient change management. This is especially a problem when it leads to increased risk during compliance audits, as organisations struggle to provide evidence of device management and the steps taken to provide vulnerability patching.

Use Your Time Better

A common complaint amongst workers dealing with data is that the amount of time that is wasted manually checking and safeguarding data assets could be better served in other parts of the organisation. Real-time asset intelligence can not only help employees use their time more efficiently but also improve trust in asset data and help organisations meet their compliance requirements.