Introducing Hoth: A New Name for the Next Era of Service Management

After more than 30 years as Houseonthehill.com, we’re evolving — with a bold new brand and an even stronger commitment to innovation, AI, and support you can trust.

For over three decades, Houseonthehill.com has been a trusted name in service management — known for our powerful software, personal support, and commitment to helping businesses deliver exceptional service experiences.

Now, we’re proud to unveil the next stage in our journey:

Houseonthehill.com is now Hoth.

This new identity reflects the evolution of our company — from a pioneering service desk solution to a dynamic, AI-enhanced platform built for the future. As the needs of our clients have grown, so too have we — expanding our team, deepening our expertise, and investing in the intelligent technologies that will shape the next generation of service management.

“This rebrand is about more than just a new name — it’s about capturing who we’ve become and where we’re headed. Hoth reflects our commitment to innovation, clarity, and customer-focused growth, while staying true to the values that made Houseonthehill.com trusted by so many over the years.”
— Laura Stotesbury, Head of Marketing at Hoth

Why the change?

The name Hoth is a natural progression — a modern, sharper brand that still nods to our roots. It’s more than just a rebrand: it’s a signal of what’s ahead. Our platform is becoming smarter, our features more intuitive, and our vision more ambitious than ever.

What’s new:

• A refreshed name and visual identity
• Enhanced product capabilities, powered by AI
• A growing, innovative team behind the platform
• A renewed focus on helping organisations stay ahead

What’s not changing:

• The same dependable support you know and trust
• A team of real people who genuinely care
• Our core mission: to make service management simpler, smarter, and stronger

“The Hoth brand refresh captures the spirit of a company I’m genuinely proud to be part of.

Our strong technological foundations have always been built with our customers at the heart — and with that, we’re ready to shape a bold future.
We could’ve gone with something like ‘Desk’, ‘AI’, or ‘-ify’ — but that’s not who we are. Hoth feels like home. I’m excited to keep growing HouseontheHill with our brilliant team and brilliant customers.”

Peter Broadhead, Commercial Director

You’ll start to see the Hoth brand across our website, product, and communications. But rest assured — our web address, email contacts, and core platform remain the same, just with a fresh new feel.

This is just the beginning. We can’t wait to show you what’s next.

Thanks for being part of the journey.