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IT Service Management (ITSM / ITIL)

Powerful, quick, simple, ticket logging software. Tailor the way you want to create tickets.

Computer Aided Facilities Management (CAFM)

Manage your whole property portfolio, jobs and keep your engineers on the road.

Customer Service Desk Management (CSM)

Help your team to provide quality customer support and use data driven decisions from reports and more.

FOI & SAR Case Management Software

Turn requests into fully audited cases that track Freedom of Information, Subject Access Requests, EIR, Discovery & more.

Enterprise Service Management (ESM)

Making our house your organisation's digital home
Pricing

Roadmap

To be a household name in helping organisations exceed customer expectations through
​⚡super-charged service delivery ⚡

About House-on-the-Hill

A small business running powerful service desk solutions

Customer Testimonials

Dont just take our word for it, see what our customers say

Blog

Keep up to date with all that we do at HotH

Customer Case Studies

Read how we helped businesses make our House, their Home

Contact House-on-the-Hill

Need help? Want a demo? Questions on our pricing? Get in touch, were ready to help

Careers

Interested in joining the HotH team?

Social Values

We are proud to support charities, fund-raising events and work experience programs

Why choose
House-on-the-Hill?

We're a match made in heaven 😊

For 30 years companies have been choosing Manchester based House-on-the-Hill for both the Service Management software and the people.

Our small team's customer service is unmatched within the industry thanks to the flexibility of the software and our dedication to deliver you tailored ticketing solutions.

It’s our ability to listen and work with a customer to deliver a better IT service now and into the future.

House-on-the-Hill comes with Enterprise features
NOT Enterprise costs

Our software scales so you can manage multi-departmental processes all under one roof.
Eliminating the need to support and pay for multiple software for each department.
House-on-the-Hill is cloud based with data held in the UK, we take care of the software, you take care of what matters to you.

The Hidden Gem of Service Desk Software

Even if we say so ourselves…
But the House-on-the-Hill brand has thrived for 30 years through word of mouth from our happy customers.
No truer testament to our dedication to provide customers with great service and software. We never leave you high and dry.

Charities We Support

World Vision

World Vision is the world?s largest international children's charity, working to bring real hope to millions of children in the world's hardest places.

Booth Centre

The Booth Centre is recognised as being one of the country's leading day centres for homeless people.

Centre Point

Centrepoint is the UK's leading charity for homeless young people, supporting 16-25 years olds with housing, learning, health and life skills.

Make our House, your Home

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