Make your Service Desk UK GDPR Compliant

SAR / Right to be Forgotten Management

Automated Request Handling System: Automate Right to be forgotten, records removal and SAR requests, simple, repeatable, multi-channel logging procedures, auto email acknowledgment, triaging, and delegation.

Reporting and Analytics: Track request patterns, identify data quality issues, optimize resource allocation, detect risks, and make informed decisions.

Incident & Data Breaches

Manage incidents and data breaches with speed and security. The risk of incidents and breaches is ever-present. Our Incident & Data Breach Management is designed to help effectively respond to and mitigate the impact of such events. It ensures compliance with data privacy regulations and safeguards your reputation.

Integrated Compliance

Manage Data Requests, Risks, RoPA, Data Breaches, and DPIA under one roof.

Reduce Human Error

Create ticket input forms to match your terminology and correspond to your business rules. Use the forms with unlimited extra fields to offer customers a means of logging requests that includes all information required for processing by the service-desk.

Automated Process

Work smart, not hard. Improve how the team manages high volumes of requests, maintaining data quality and creating clear performance reports

Smooth Workflows

Shift from manual, document-based entry and email-based processes to a user-friendly automated, efficient platform that reduces workload, establishes accountability, and ensures compliance.

Data Quality

Improve accuracy and consistency of information with standardised forms and full data audit trails.

Improve requester experience

Self-service portals, rich data capture and integrated customer information allow the service to flourish

Sustainable Scale

The ideal UK GDPR Compliant Service Desk system to scale operations viably and financially as you navigate the ever-changing compliance landscape

Capture

Seamlessly create uniformed requests via a public portal or email, even before assigning a case manager

Comprehend

Leverage our expertise to categorise requests accurately and set automatic deadlines, minimising errors, and ensuring compliance.

Collate

Delegate tasks within your organisation, harnessing the collective knowledge to gather required information efficiently.

Complete

Consolidate delegate responses into comprehensive case responses and communicate with requestors effortlessly.

Curate

Gain valuable insights through reporting tools, managing workloads, and staying ahead of deadlines with ease