Advance Housing

“SupportDesk means that everything can be accounted for, and that all calls can be routed efficiently and quickly through the helpdesk”

Advance’s HR helpdesk functions as a separate tool to their SupportDesk for IT Service Management, and has unique forms & workflow that are exclusive to the calls logged by the proficient HR team. Both SupportDesk systems are fully supported by House-on-the-Hill, allowing Advance to simply phone or go online to HotH’s support team if any configuration or technical alterations are required.

Read how Advance Housing use SupportDesk for the management of IT support calls and HR tickets.