Facilities Management Software for Computer Aided Facilities Management (CAFM), enables you to keep on top of all aspects of Property Management, from processing FM calls to scheduling Planned Preventative Maintenance, booking resources and managing Stock and Inventory.
Instantly view in real-time the jobs that are still open, and which Engineer they are assigned to with KPI Monitoring real-time dashboard.
With SupportDesk Facilities Management Software, you can plan for any circumstance that may affect your business’s infrastructure using Planned Preventative Maintenance, with drill-down calendars showing engineers an overview of upcoming and future jobs.
Stay on top of your tasks with SupportDesk CAFM.
Log those jobs as they come in, set priorities and get an engineer on the case.
Schedule maintenance tasks and view interactive calendars displaying upcoming jobs.
Manage contracts and suppliers associated with the services provided to customers, all through the service desk.
Record all your properties and their associated assets ready to log jobs against them.
Allow engineers to access the work queue and to get the latest news on their jobs on their mobile.
Allow your customers to log their own reactive jobs saving your team the effort. You might have FAQs or Terms of Business that you want to share through the self-service portal.
Use booking calendars to reserve rooms or equipment to avoid clashes with the ability to invite others.
Manage safety and risk assessments associated with work requests and other jobs using custom built forms.
Use at reception to register visitors.
Store all your Assets via fully customisable Forms. Report when Assets are due for renewal, upgrade and testing.