Feature Details

Enterprise

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Business Areas

LDAP Integration

Populate and Synchronise data from LDAP Server

SupportDesk LDAP Integration enables you to populate and synchronise SupportDesk Customer or Contact tables with data from an LDAP server.

Includes LDAP Authentication for customers accessing Self-Service – authenticated access with no login and password to remember.

Key Features

  • Works with Active Directory, Novell NDS, eDirectory and Oracle Internet Directory
  • Effortlessly populate SupportDesk with crucial user details
  • Schedule automatic synchronisation

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