A fully integrated CRM system for the creation of targeted marketing campaigns and proactive tracking of sales opportunities, alongside service management and customer support.
With House-on-the-Hill’s Customer Relationship Management function, it is quick and simple to create attractive html email templates for all marketing campaigns and mailshots. These can be saved and edited within House-on-the-Hill.
Contact lists can be stored in the CMDB within the service desk, so that all Customer and Prospect communications can be managed from this central location.
By creating classification tags and associating these with individual contacts, email campaigns can be targeted with precision.
Create your own sales stages. With the ability to automate routine/repetitive sales activities, so that your sales team can dedicate their time to following potential leads and winning opportunities.
With extensive reporting capabilities, meaningful data can be extracted from the system. House-on-the-Hill for Customer Relationship Management is shipped with a suite of CRM and Sales Opportunity report templates as standard.
CRM and Sales Opportunity Report templates can be customised, new reports can be created from scratch, and reports can be scheduled and sent to specific parties at pre-determined intervals, all via House-on-the-Hill’s QuickReport Designer tool.
Management dashboards enable Customer Relationship Managers and Account Managers to instantly see an overview of CRM and Sales opportunity targets, performance, revenue projections and more.