Special Forms within Dashboards

There are certain forms that have hard coded behaviour that is determined by their name.  These are listed below with an explanation of the naming convention:

Form Name Use/Context
Nav:Dashboard A sidebar that sits to the left of the Dashboard:nav:dashboard form
Nav:Dashboard_<Role>
<Role> can be any of the SupportDesk roles (Supervisor, Support, Analyst etc…)
A sidebar that sites to the left of the Dashboard and is responsive to the role of the login.
Nav:Summary A sidebar that sits to the left of the ticket summary screen just for the default folder(0):

nav:summary form

Nav:Summary(n) A sidebar that sits to the left of the ticket summary screen for folder number (n).
Nav:Summary_<Role> A sidebar that sits to the left of the ticket summary screen just for the default folder and is responsive to the role of the login..
Nav:Summary_<Role>(n) A sidebar that sits to the left of the ticket summary screen for folder number (n) and is responsive to the role of the login.

 

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