Logging in to SupportDesk

Login Details Tab

On this screen you can see the current version of SupportDesk that you are running, along with a summary of all your purchased options. If it is the first time you have ever logged in to SupportDesk, then the first login and password you use will be added into the system as a Supervisor-level user.login details tab

SQL Settings Tab

The SQL Settings tab lets you specify the name of the DSN you created previously (it defaults to HouseOnTheHill) and you also need to enter your database username and password on this screen. The password is stored for future use by SupportDesk, but is encrypted on the local machine.sql settings tab

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