Importing the Feedback Form

Contact support for the “Feedback.txt” CSV. Next, in SupportDesk, go to Settings > Import CSV file, and click Choose File. Pick your saved FeedbackForm file and then click Import:import csv file

Testing the Import

The import should only take a few seconds. After importing, log out and back into your SupportDesk system. Next, go to Settings > Forms and Dashboards, and select Feedback from the Form Type drop-down. On this screen, the form named Feedback (created by the import) will be listed:import csv test

Click on this form, and you should see the custom Feedback Form template displaying the standard Extra Fields that have been imported, with the standard drop-down selection boxes:feedback form