Creating Articles from the KnowledgeBase Window

Clicking on the KnowledgeBase link in the side-bar menu displays the list of existing KnowledgeBase articles.knowledgebase iconKnowledgeBase entries can be viewed by double clicking on them, or new entries can be created from scratch by clicking the “Add add button” button.

See the KnowledgeBase Article Form Guide to see the full functions of the form.raise incident button