SITS15 Service Desk IT Support Show

SITS15

May 6, 2015

Blog

SITS15 – The Service Desk and IT Support Show 2015

SITS15 is fast approaching! House-on-the-Hill will be at stand 315 at the new location of London Olympia, exhibiting the latest that SupportDesk service desk software solutions have to offer. The Service Desk and IT Support Show is always  a great place to engage with the latest industry news, meet those using service desk software for the improvement of business processes, and to discover how ITSM software is making continual service improvement a reality.

Cloud and On-Site applications always being a hot topic of SITS, House-on-the-Hill offers both deployment methods of their market-leading service desk solutions, so check out the New-Look SupportDesk, and exciting new functionality at stand 315, including:

Asset Management and Audit Dashboard – The Audit Dashboard for displaying multiple audit reports gives a complete overview of asset management status and performance at-a-glance. You can select and edit the reports you wish to display, and who can access the dashboard. This new Dashboard is customisable using SupportDesk’s…

Drag n Drop Dashboard Builder  – The drag and drop forms designer is available for the creation of Call Forms, Agent and Customer Dashboards, Activity forms and Inventory forms. You can create extra fields, as well as selecting the custom SupportDesk fields which are editable via the Data Dictionary.

Customer Self-Service Portal Branding – Enhance the User Experience by creating unique Customer Self-Service Portal screens that display the company branding of each Customer that you support.

 

Look out for upcoming HotH @ SITS15 news on Twitter!

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