SITS15 Service Desk IT Support Show

SITS15

May 6, 2015

Blog

SITS15 – The Service Desk and IT Support Show 2015

SITS15 is fast approaching! House-on-the-Hill will be at stand 315 at the new location of London Olympia, exhibiting the latest that SupportDesk service desk software solutions have to offer. The Service Desk and IT Support Show is always  a great place to engage with the latest industry news, meet those using service desk software for the improvement of business processes, and to discover how ITSM software is making continual service improvement a reality.

Cloud and On-Site applications always being a hot topic of SITS, House-on-the-Hill offers both deployment methods of their market-leading service desk solutions, so check out the New-Look SupportDesk, and exciting new functionality at stand 315, including:

Asset Management and Audit Dashboard – The Audit Dashboard for displaying multiple audit reports gives a complete overview of asset management status and performance at-a-glance. You can select and edit the reports you wish to display, and who can access the dashboard. This new Dashboard is customisable using SupportDesk’s…

Drag n Drop Dashboard Builder  – The drag and drop forms designer is available for the creation of Call Forms, Agent and Customer Dashboards, Activity forms and Inventory forms. You can create extra fields, as well as selecting the custom SupportDesk fields which are editable via the Data Dictionary.

Customer Self-Service Portal Branding – Enhance the User Experience by creating unique Customer Self-Service Portal screens that display the company branding of each Customer that you support.

 

Look out for upcoming HotH @ SITS15 news on Twitter!

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Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

‘The new system seems to be working really well for us and we’re enjoying it!’

Mitchell WatersICT Servicedesk Administrator – South Yorkshire Fire & Rescue

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

‘The new system seems to be working really well for us and we’re enjoying it!’

Mitchell WatersICT Servicedesk Administrator – South Yorkshire Fire & Rescue

“There are lots of ticket management systems out there, but the customer service that we receive is outstanding, nothing is too much trouble, no question is too silly to ask, and the system does everything you would want it do. It’s a good price in a competitive market with exceptional customer service.”

Read the Epping Forest Case Study

Paula TredgettEpping Forest