Simple Ticket Logging –

House-on-the-Hill unveils new SupportDesk Foundation helpdesk package.

Designed especially for organisations that require a simple ticket logging system, SupportDesk Foundation is the new quick and easy helpdesk package from House-on-the-Hill, with systems starting from just £15 per month!

SupportDesk Foundation’s straight-forward setup enables you to get started right away with logging tickets, resolving issues and running reports.

Included in the SupportDesk Foundation package:

• Simple Ticket Logging
• Customer Database
• Contact Database
• Product Database
• KnowledgeBase
• QuickViews
• Mobile
• Attachments
• Noticeboard
• 3 Leves of Ticket Categorisation
• Outgoing Email
• Helpdesk Reports