Simple Ticket Logging –
House-on-the-Hill unveils new SupportDesk Foundation helpdesk package.
Designed especially for organisations that require a simple ticket logging system, SupportDesk Foundation is the new quick and easy helpdesk package from House-on-the-Hill, with systems starting from just £15 per month!
SupportDesk Foundation’s straight-forward setup enables you to get started right away with logging tickets, resolving issues and running reports.
Included in the SupportDesk Foundation package:
- Simple Ticket Logging
- Customer Database
- Contact Database
- Product Database
- KnowledgeBase
- QuickViews
- Mobile
- Attachments
- Noticeboard
- 3 Leves of Ticket Categorisation
- Outgoing Email
- Helpdesk Reports