Simple Ticket Logging

simple ticket logging

December 12, 2016

Blog

Simple Ticket Logging –

House-on-the-Hill unveils new SupportDesk Foundation helpdesk package.

Designed especially for organisations that require a simple ticket logging system, SupportDesk Foundation is the new quick and easy helpdesk package from House-on-the-Hill, with systems starting from just £15 per month!

SupportDesk Foundation’s straight-forward setup enables you to get started right away with logging tickets, resolving issues and running reports.

Included in the SupportDesk Foundation package:

  • Simple Ticket Logging
  • Customer Database
  • Contact Database
  • Product Database
  • KnowledgeBase
  • QuickViews
  • Mobile
  • Attachments
  • Noticeboard
  • 3 Leves of Ticket Categorisation
  • Outgoing Email
  • Helpdesk Reports

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Andrea Ashurst
Ascot Services

“HotH’s knowledge is excellent and their ability to find solutions to even the most complicated requirements is second to none. I would recommend their services to anyone looking for a bespoke, fully functional and user-friendly service management software provider”

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Andrea Ashurst
Ascot Services

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Tom Arundale
Covers

“HotH’s knowledge is excellent and their ability to find solutions to even the most complicated requirements is second to none. I would recommend their services to anyone looking for a bespoke, fully functional and user-friendly service management software provider”

Read the Ascot Case Study

Andrea Ashurst
Ascot Services

“Great product, great service, very customisable”

Read the Covers Case Study

Tom Arundale
Covers

“Dave was really quick to take a look at the issue and offer a solution. The whole team has gone above and beyond any time we’ve had a query – thank you!”

Vicki Gilchrist
University of Buckingham IT Department

“HotH’s knowledge is excellent and their ability to find solutions to even the most complicated requirements is second to none. I would recommend their services to anyone looking for a bespoke, fully functional and user-friendly service management software provider”

Read the Ascot Case Study

Andrea Ashurst
Ascot Services

“Great product, great service, very customisable”

Read the Covers Case Study

Tom Arundale
Covers

“Dave was really quick to take a look at the issue and offer a solution. The whole team has gone above and beyond any time we’ve had a query – thank you!”

Vicki Gilchrist
University of Buckingham IT Department

“The teams at HotH are very helpful and work with us to achieve our objectives”

Read the Newbury Building Society Case Study

Traci-Anne Sharp
Project Manager

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