Service Desk Software Launched

March 1, 2012

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Service Desk Software Launched:

It’s March 1st, which means that the official release date for SupportDesk 2012 has arrived! If you have a test or development site and would like to load the new software, then please get in touch at info@houseonthehill.com.

SupportDesk 2012 service desk software launched: company director Iain Broadhead said of the release, ‘with the latest advancements such as Graphical Workflow Designer and Case Based Reasoning in place, SupportDesk 2012 now offers even more functionality for the effective management of all business areas.’

‘Advancements have been made with the user experience in mind, so that both service desk staff and customers can benefit from a more intuitive and streamlined ticket logging tool. We are very proud of SupportDesk 2012 and will carry on driving forward and enhancing our software, which is one of the most customisable and user-friendly service desk tools on the market.’

SupportDesk 2012: Service Desk software launched by House-on-the-Hill. Get in touch to speak to a House-on-the-Hill consultant and find out more about SupportDesk 2012, or upgrading to the latest version.

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Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

‘The new system seems to be working really well for us and we’re enjoying it!’

Mitchell WatersICT Servicedesk Administrator – South Yorkshire Fire & Rescue

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

‘The new system seems to be working really well for us and we’re enjoying it!’

Mitchell WatersICT Servicedesk Administrator – South Yorkshire Fire & Rescue

“There are lots of ticket management systems out there, but the customer service that we receive is outstanding, nothing is too much trouble, no question is too silly to ask, and the system does everything you would want it do. It’s a good price in a competitive market with exceptional customer service.”

Read the Epping Forest Case Study

Paula TredgettEpping Forest