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Proven All-in-One Service Desk Solution for the Public Sector

Deliver intuitive IT processes across the whole organisation with House-on-the-Hill Service Desk Software.

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Built of Sturdy Stuff

House-on-the-Hill's deep foundations in Service Desk Management has been proven time and time again as a standout solution for the Public Sector. Departments reach to House-on-the-Hill for IT Service Management (ITSM), Facilities Management (CAFM), Freedom of Information or they take control of all these areas with Enterprise Service Management

Become Part of the Family

‘The new system seems to be working really well for us and we’re enjoying it!’

Mitchell WatersICT Servicedesk Administrator – South Yorkshire Fire & Rescue

Self Service

Designed Self-Service Portals your Users will love

Empower end users and equip them with a suite of requests to manage their needs.

Self-Service Portal
Full Feature List

Essential Tools for the Public Sector

Packed to the Rafters in Features

Tap into a rich ecosystem of service desk features, 3rd party integrations and open APIs. Lets make our House your Home.

Enterprise Solution

Grow Organically

Many public organisations grow with House-on-the-Hill at its core. For example you can start with IT Service Management and then integrate HR or Facilities in the future. The Sky's the Limit!

HotH Service Desk Extensions