New Solution – Risk Management

risk management software solution

March 7, 2016

Blog

Risk Management – the New SupportDesk Solution!

The latest SupportDesk service desk solution from House-on-the-Hill Software: SupportDesk for Risk Management.

risk management software solution

This advanced and intuitive solution enables organisations to maintain a Risk and Control Register, in order to pro-actively identify Risk Level based on business Activities. SupportDesk for Risk Management can also record risk related “Tasks” which reference this register and pull through appropriate Control information. This streamlines the handling of Tasks and ensures that all necessary Risk details are collated.

SupportDesk’s Risk Management solution is  centred around an Activity-based Risk analysis whereby the activities of the company are identified within Business Areas, and then a simple Risk model is applied to determine a latent “Risk Level”. The Risk Level is based on Likelihood of the Risk occuring, and Impact that any resulting issues will have on the business. Risk Managers can view Risk Dashboards, edit workflows and forms, and run Risk Reports at the touch of a button.

risk management software form

This new Solution has been developed by House-on-the-Hill’s Service Management experts with 20+ years of experience under their belts. SupportDesk for Risk Management was introduced in response to the needs of Customers, as well as the needs of the ever-expanding global service desk market.SupportDesk for Risk Management can be combined with existing SupportDesk systems, such as SupportDesk for IT Service Management, or used individually, so that a comprehensive, pro-active Risk and Control Register can keep businesses operations running at optimum level.

Find out more about SupportDesk for Risk Management

Take a free SupportDesk Risk Management Trial

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Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

‘The new system seems to be working really well for us and we’re enjoying it!’

Mitchell WatersICT Servicedesk Administrator – South Yorkshire Fire & Rescue

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

‘The new system seems to be working really well for us and we’re enjoying it!’

Mitchell WatersICT Servicedesk Administrator – South Yorkshire Fire & Rescue

“There are lots of ticket management systems out there, but the customer service that we receive is outstanding, nothing is too much trouble, no question is too silly to ask, and the system does everything you would want it do. It’s a good price in a competitive market with exceptional customer service.”

Read the Epping Forest Case Study

Paula TredgettEpping Forest