Mike talks Request Fulfillment in VitAL Magazine

service desk software

July 7, 2009

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Our Senior Consultant, Mike Charles, has written an article in this month’s VitAL Magazine. The piece discusses the core concepts of request fulfilment and the benefits you can expect from implementing it, especially in the current economic climate where there is more pressure than ever to prove your worth to the business.

Read Mike’s article on p. 51 of the latest issue:

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HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

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HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

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‘The new system seems to be working really well for us and we’re enjoying it!’

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