House-on-the-Hill wins support on three continents

service desk software

June 11, 2007


International service desk software supplier House-on-the-Hill has announced a series of new customers in Africa, North America and Europe.

The Manchester-based specialist which has already sold its SupportDesk solution in more than 40 countries, said its latest clients included pan-African business communications network Afsat, South African telecoms management company MiDAS, Atlanta-based document management firm Image Information Inc., and the UK arm of top banknote printing organisation Giesecke & Devrient.

House-on-the-Hill has also added IT networks and security solutions company Santa Monica Networks in Latvia after selling its SupportDesk solution to the firm’s sister organisation in Lithuania.

Afsat, which operates under the iWay Africa brand, provides services in 26 countries across the continent. MiDAS, which has its headquarters in Sandton near Johannesburg, specialises in telecoms systems for hotels, hospitals and business. Munich-based Giesecke & Devrient is a leading supplier of banknote paper and printing, currency automation systems and smart cards.

These new business wins reinforce our already formidable global presence and underline our growing international reputation, said Iain Broadhead, Managing Director of House-on-the-Hill which recently received PinkVerify Service Support certification demonstrating that its products are compatible with IT management best practices according to the IT Infrastructure Library (ITIL).

He added: It does not matter where an organisation is based – it can have a tool to create and implement IT Service Management anywhere in the world.

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