SOCITM 2014 Conference

October 14, 2014

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House-on-the-Hill at the SOCITM 2014 Conference

House-on-the-Hill will be exhibiting their service management software solutions, SupportDesk, at the SOCITM 2014 Conference, which is being held at Old Trafford on Tuesday 21st and Wednesday 22nd October.

The SOCITM conference promises insightful presentations from renowned keynote speakers and participants, including:

– Chi Onwurah MP, Shadow Cabinet Office Minister
– Tony Singleton OBE, Director of Digital Commercial Programme, Government Digital Service, Cabinet Office
– Steven Clift, White House Champion of Change for Open Government & Executive Director, E-Democracy.org
– Tom Loosemore, Deputy Director, Government Digital Service
– Jane Dudman, Editor, Public Leaders Network, The Guardian
– Bryan Glick, Editor in Chief, Computer Weekly

With SupportDesk being used within councils, local government, education authorities and NHS bodies across the country, House-on-the-Hill will be displaying the unique benefits that their IT Service Management, Facilities Management and Freedom of Information Request Management service desk software can offer to public sector organisations.

Increasing numbers of public sector bodies are discovering the benefits of managing Freedom of Information Requests through on-line processes. Workflows based on Ministry of Justice guidelines have been built-in to the SupportDesk FOI configuration, meaning that best practices and FOI process rules can be adhered to. Automation of wokflow means that the correct information is directed to the correct person, with automatic alerts as to approaching deadlines. And of course, one of the biggest benefits of choosing a software tool to manage FOI Requests, is the paperless workflow: save time while saving the planet! Read more about SupportDesk FOI for public sector organisations.

Visit stand 37 at SOCITM to chat to a HotH consultant, and to see what SupportDesk can do for you.

 

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Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

‘The new system seems to be working really well for us and we’re enjoying it!’

Mitchell WatersICT Servicedesk Administrator – South Yorkshire Fire & Rescue

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

‘The new system seems to be working really well for us and we’re enjoying it!’

Mitchell WatersICT Servicedesk Administrator – South Yorkshire Fire & Rescue

“There are lots of ticket management systems out there, but the customer service that we receive is outstanding, nothing is too much trouble, no question is too silly to ask, and the system does everything you would want it do. It’s a good price in a competitive market with exceptional customer service.”

Read the Epping Forest Case Study

Paula TredgettEpping Forest