House Bulletin March 2011 : New Residents, HotH IT Recycling, and SDITS Show 2011

service desk software

March 22, 2011


Welcome to the latest HotH bulletin; a regular update on House-on-the-Hill news designed to keep you up-to-speed with new developments.

House-on-the-Hill at SDITS 2011
HotH are using this year’s SDITS as a platform to showcase the increased customisability and functionality of SupportDesk. House-on-the-Hill will be demonstrating how the ITIL V3 Cloud offering and newly designed Windows 7 version with intelligent toolbar have contributed towards the software’s evolution and user friendly nature while working to tight budgets.

If you happen to be at the show then please stop by Stand 316 and say hello!

Recycle IT
House-on-the-Hill have been donating all their unused IT equipment to Manchester-based Community Interest Company, Recycle-IT. Not only does the business provide jobs and experience for underprivileged and homeless people in the north-west, while delivering ethical disposal services, but the donated equipment is overhauled and put back in to use in various disadvantaged locations across the globe.

HotH most recently donated six servers, two monitors, two printers, a laptop, and a number of other peripherals. In the near future we hope to hear back about the equipment’s new homes and uses and we shall endeavor to keep you all posted too.

Don’t just let your unused IT equipment gather dust in a store cupboard, get involved with this fantastic nationwide drive. More information can be found at the company’s website or email

New Residents
Welcome to the host of new arrivals at House-on-the-Hill over the last month or so: taking their service desk needs forward with SupportDesk areBroadland District CouncilCCI DistributionSouth Central Ambulance ServiceIrwell Valley Housing AssociationIndigo RetailDiMS!, antipodeansData Detect, and two more systems for the Hire Direct and Asset Team subsidiaries of Speedy Hire. We warmly welcome them all in to the House family and look forward to a rewarding working relationship.

Thanks for reading this e-bulletin. If you have any suggestions for future news items please email using and don’t forget to email your new feature-suggestions for the SupportDesk 2012 project to

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